The privacy of your information is vital to us. This Privacy Policy is intended to elucidate the manner in which we gather, employ, safeguard, and divulge information and data, including that which is encountered while utilizing the website (“Site”) and associated services accessible via the Site (“Services”). Every user of the site and services is bound by this privacy statement.

Your use of the website or services constitutes your agreement with this privacy statement. PLEASUANTLY READ IT THOROUGH.

 

1. Personal Information We Collect

We may collect the following categories and types of “Personal Information”:

• Identification Details: your given name and surname, physical address, electronic mail address, and contact number;
• Additional Identifiers: Internet Protocol (IP) address, usernames for social media, passwords, and other security details for verification and access;
• Payment Information: details of your credit and debit cards, along with banking information;

• Demographic Data:

   information about your gender, age, job details, and income level;

• Geographical Tracking Data;

• Online and Electronic Engagement Information:

   details of your internet usage, including your browsing history and patterns, focusing on how you interact with our Site and Services and the features you utilize most frequently;

• Purchase History Information: records of the products or services you have bought or shown interest in on our Site;

• Audio-Visual Data:

   recordings and images featuring you;

• Profile Inferences: conclusions derived from the aforementioned categories to construct a personal profile that mirrors your preferences, characteristics, behavior, and outlook;

• Additional Data:

   we might collect information that is not listed here, which varies depending on the specific services or products provided.

 

2. How We Use Personal Information

We may use your Personal Information for the following categories of use:

• For Transactional Needs:

   Your contact details, financial data, and purchase history are utilized for:

  • Handling, processing, confirming, dispatching, and monitoring your order, subscription, or registration;
  • Engaging with you regarding your order, subscription, or registration; and
  • Managing any subscriptions or registrations you initiate with our Services.

• For Analytical Objectives: We employ your identification information, online activities, browsing patterns, purchase records, demographic data, and location information for analyzing preferences, trends, and statistical insights.

• Marketing and Promotional Activities:

   We use your contact data, buying habits, demographic information, online activities, location data, and inferred preferences to:

  • Update you about our latest products, services, and offers;
  • Deliver targeted advertising to you;
  • Organize contests and promotional events;
  • Manage our loyalty programs, including point accrual, certificate issuance and redemption; and
  • Supply various communications from us, including personalized marketing messages.

• Enhancing and Maintaining Our Site and Services:

   Your contact details, purchasing information, and online activity are used to:

  • Facilitate access to our Site and Services, including sending account-related notifications;
  • Handle customer service inquiries; and
  • Assist in resolving technical or service-related issues and managing our stores, the Site, and Services.

• Purposes of Review and Content Production:

   We use your contact data, purchase history, and audio-visual content to enable product reviews and showcase your content on our Site, Services, and social media platforms.

• Security and Fraud Deterrence:

   Your personal information, including contact and identifying details, purchase history, and online activity, is used to safeguard the Site and Services, our Company, and others, and to prevent fraud, theft, and other wrongful actions.

• Legal Compliance and Other Uses: We use your personal information to fulfill legal obligations and provide to our legal advisors, accountants, or other consultants. We may also use your information for other consented purposes, or as legally permitted. This may include secondary purposes related to the reason for collecting your information, which you would logically expect us to use your information for.

 

3. Sources of Personal Information

We may collect Personal Information from the following sources:

• Direct Information Collection from You. We actively gather your contact, demographic, and financial data, especially when you complete a form on our Site, register for our updates, or request our contact. The extent of information we collect varies with your specific interactions with us.

• Gathering Information from External Sources. We also source information about you from third parties, encompassing details you have made public on social media and other online or offline platforms, or when you authorize us to connect your account with a third-party service or provider.

• Passive Information Collection.

   We employ passive methods like browser cookies to accumulate information regarding your internet or other electronic activities. This process is elaborated in the Cookies, Advertising, and Online Tracking sections that follow.

 

4. Categories of Third Parties We Share Personal Information With

Service Organizations

Occasionally, we may enter into business partnerships with other organizations (“Service Providers“) whose privacy policies align with our own and whom we deem to be reliable. As an illustration, we might enter into contractual agreements with Service Providers to procure specific services, including marketing and promotions, data storage and management, and hosting and maintenance. We exclusively disclose the information required for our Service Providers to execute these services on our behalf.

The Members of Our Affiliates

Personal Information may be disclosed to entities that control, are controlled by, or are subject to common control with us.

Organizational Transactions

In the event of a merger, acquisition, sale, or transfer of some or all of our assets, we reserve the right to disclose or transfer Personal Information as required by law. You shall be granted the option to decline any such transfer if, at our discretion, it would cause your Personal Information to be processed in a manner that significantly deviates from the terms outlined in this Privacy Policy.

Adherence to Legal Regulations and Law Enforcement

To ensure compliance with and enforcement of the law, we collaborate with private parties, government, and law enforcement officials. Personal Information and any other information pertaining to you may be disclosed to government or law enforcement officials, private parties, or third parties if we determine, in our sole discretion, that such disclosure is required or appropriate to comply with the law, protect the safety, property, or rights of our organization or any third party, or to address legal requests (including court orders and subpoenas).

 

5. Cookies

Cookie identification (a tiny text file that is downloaded to your device to link it to your web browser) and anonymous identifiers (a string of arbitrary characters serving the same function as a cookie) may be employed by our organization. As outlined in the section on advertising and online tracking within this privacy statement, we may employ cookies and analogous technologies to assess usage patterns and enhance the website and its offerings. The default configuration of the majority of web browsers is to allow cookies. It is possible to configure your web browser to reject all cookies or to provide an alert when a cookie is being sent. Nevertheless, if you delete or disable cookies, specific functionalities of the Site or Services may become inoperable. As an illustration, certain Service Providers (described subsequently) may employ surveillance technology such as their own cookies or anonymous identifiers when carrying out operations on our behalf.

On the Site and Services, we may employ Google Analytics to monitor user activity and deliver targeted advertisements on external websites. Visit the following link for more information on how to prevent Google Analytics from using your information: https://tools.google.com/dlpage/gaoptout/.

 

6. Advertising and Online Tracking

When you visit the Site and Services, we may permit third-party companies to host advertisements and collect certain data. During your visits to the Site and other websites, these companies may use certain information (e.g., click stream information, web browser type, time and date, subject of advertisements clicked or scrolled over) to provide you with advertisements for products and services that are likely to be of interest to you. Typically, these businesses collect this information via cookies. While our systems do not currently acknowledge browser “Do Not Track” signals, a number of our service providers who employ these cookies on our website do allow users to decline targeted advertising. You can access additional information regarding these advertising practices or withdraw from this category of advertising by visiting www.aboutads.info/choices/ or www.networkadvertising.org. Furthermore, we furnish you with supplementary resources that enable you to decline receiving marketing communications from us. The “Managing Your Information Preferences” section of this Privacy Statement contains more information on this subject.

 

7. Managing Your Information Preferences

By following the link included at the bottom of every marketing email you receive from us, you may decline to receive further communications. You have the ability to decline receiving promotional emails from us; nevertheless, you cannot decline receiving any and all emails from us, including those regarding the status of your account.

 

8. Be Careful When You Share Information with Others

It is important to note that any information you disclose in a public section of the website or services could potentially be accessed by unauthorized parties. Additionally, when communicating with third parties in any other capacity, please keep in mind that the information you share may be forwarded or made public. This implies that intruders or unauthorized individuals with access to the data have the potential to exploit it for any intent, such as transmitting unsolicited messages.

9. Security

Physical, electronic, and procedural safeguards are in place to ensure that information transmitted to us remains confidential and secure. Nevertheless, the absolute security of data transmission over the Internet or any other network cannot be guaranteed. Therefore, despite our best efforts to safeguard information shared on or via the Site or Services, we cannot and do not provide an assurance regarding the security of any data you transmit through such means. You agree to transmit such information at your own peril.

 

10. Links

Our site and services may contain or permit links to external websites to be sent to you by third parties. A hyperlink to the website of a third party does not imply an endorsement or affiliation with that website. No authority exercised by us extends to third-party websites. You access the websites or content of third parties at your own peril. It is advisable to thoroughly review the privacy policy of a third-party website prior to disclosing any personal information.

 

11. Overseas transfers

Kindly be informed that the transfer and maintenance of your Personal Information and communications may occur on servers or databases situated beyond the borders of Australia. Please be advised that information may be processed and stored outside of the Australia, including in other countries.

 

12. Privacy Policy Changes

This Privacy Statement is subject to modification at any time. We will notify you of any modifications to this Privacy Statement through the publication of the updated Policy on the Site. The modified provisions will be implemented as of the “Revised” date indicated in the updated Privacy Policy. You grant your continued use of the Site or Services your consent to the revised Privacy Statement.

 

13. Access and Correction

To rectify or gain access to your information contained in our records, kindly utilize the contact details provided on the website to reach out to us. Your request will be met with a prompt response from our end.

 

14. How to Contact Us / Complaints

Contact us via the information provided on the Site if you have any inquiries or concerns regarding the administration of your personal information or this privacy statement.
Our primary objective is to promptly address and rectify your complaint, typically within thirty days of its receipt. You may file a formal complaint with the Office of the Australian Information Commissioner (https://www.oaic.gov.au/) if you are not content with our response.